Press Inbox
Use this inbox for media coverage, interviews, and quote requests; writing the subject on one line makes replies easier.
High-priority messages are seen first; if urgent, expect a follow-up within 24 hours.
ae77 Support and Media Contact
For media, press, and cooperation questions, contact the ae77 Support team directly. For Dhaka-based readers we include notes on bKash, Nagad, and Rocket.
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Where to contact ae77 for press?
If you need press releases, quotes, or brand information, check this address first; the ae77 Support team typically replies within 1 business day.
If documents are clear, work is faster; answering questions sent from Dhaka in local time is easier, especially if there are separate notes about bKash or account verification.
Response time
For general questions, a same-business-day reply; if a technical explanation is needed, answers come in two steps so nothing is missed.
Messages between 10:00 and 17:00 are reviewed quickly by the Dhaka team.
Accurate information
Verify brand name, screenshots, and information before publication to avoid misquotes or outdated links.
Content that mentions ae77 Login or ae77 App should also be checked first.
What’s in media resources?
Brand assets, press kit, and executive bios are arranged separately and more detailed than pictures.
Press Kit
Brand identity, brief description, and usage guidelines are here; a summary chosen from 823+ titles is also available.
For reporters, this saves time.
Brand asset
Logos, banners, and mobile screenshots are provided as separate files; all files kept in the same format, so cropping is reduced.
For the Dhaka office, photos are sent after checking resolution.
Executive bio
Leadership brief, field of work, and public statement notes; review once before quoting.
This makes written news clearer.
Where to go if you need ae77 Help?
Other questions besides media are handled here; account, login, and help-related messages are on separate cards.
User support
Sign-in issues, app won’t open, or slow loading; follow this path. Provide 3 small details to help the team respond quickly.
Setup is usually easy on Android 8+ phones.
Business contact
Collaboration, partnership, or content proposals? Write in this inbox; the ae77 Contact team will route you to the right team.
If there are local issues based on bKash or Nagad, include them.
What’s needed to know about media coverage?
If you want a media quote, how long does it
Usually a reply arrives within 1 business day; if the question is clear, the quote, name, and background are provided in the same message.
Do you need permission to use screenshots?
Yes, it's best to obtain permission before publication; this prevents printing the wrong version and keeps the brand identity correct.
Can you contact from places other than Dhaka?
Of course you can write from anywhere in Bangladesh; just mention the city and time, and ae77 Support can arrange faster.
Three easy steps to send ae77 Contact
1. First write the subject: press, help, or business contact 2. Then briefly describe the problem or request; attach screenshots if available 3. Finally, if there are bKash, Nagad, or Rocket-related matters, include them and send.
Sending this way allows the team's work to be split within 2 minutes; ae77 Support later follows up in the same thread, so you don't have to search old messages.
Why is ae77 Support separate?
4.5 Average rating 88,825 Review 245,110 Active users, and 99.5% These uptime numbers show why the support team is trusted.
As the platform has run since 2015, question types have accumulated; thus messages about ae77 Help, login, or app issues tend to have more accurate answers.
More useful pages
First Help Center See: if you have general questions, registration is required. Create account This page will also be
For details on payments Bangladeshi payment guide See and access the app ae77 APK download Use the link